Selling online means risk for vendors too. Buyers ask for refunds after receiving items. Banks reverse transactions weeks later. Customers go silent on social-media DMs after the parcel arrives. You lose product AND money.
PBridge's escrow model flips the risk. Buyer pays into SafeHold™ — money is held by us, not sent to you yet. You ship knowing the funds are real. Buyer confirms delivery (or 7-day auto-confirm passes), and the money releases to your wallet. Disputes go through our mediation team — never a surprise bank reversal.
How to start in 5 minutes
From signup to first listing
Create your vendor account with phone, email, and bank details. ID verification optional but speeds up approval.
Add your store name, logo, and a short description. Pick which Nigerian states you deliver to.
Upload product photos, set prices in Naira, write descriptions. No limit on how many you can list.
Buyers pay into escrow. You ship, buyer confirms, money releases to your wallet. Withdraw to your bank in seconds.
Buyer pays first. Money is locked. You ship knowing the funds are real and waiting.
Withdraw to any Nigerian bank account in seconds. No waiting weeks for payouts.
Naira payments, Nigerian banks, local couriers, dispute mediation in our timezone.
Frequently asked questions
How does escrow protect me as a vendor?+
The buyer's money is verified and locked before you ship. You can see 'Payment Confirmed' in your dashboard. Once delivery is confirmed, funds release to your wallet — no chargeback risk.
What if the buyer claims they didn't receive the item?+
Provide tracking proof (courier receipt, delivery photo). If proof shows the item was delivered, funds release to you. Our mediation team reviews disputed cases fairly.
Can a buyer reverse the payment after delivery?+
No. Once a buyer confirms delivery — or 7 days pass without dispute — funds release to your wallet permanently. There's no 'chargeback later' window.
What happens if I send the wrong item by mistake?+
Communicate with the buyer through PBridge messaging. Most issues resolve directly. If a refund is appropriate, it comes from the held escrow funds before they release to you.
How long does the buyer have to dispute?+
Buyers have 7 days from delivery confirmation to raise a dispute. After that, funds release automatically — no claims accepted.