Why WhatsApp eventually limits your business
WhatsApp is great for the first 10 customers. Then:
• Customer DMs pile up. You miss orders. Customers go silent and never return. • Payment confirmations are manual screenshots. Every order is a back-and-forth conversation. • No order history beyond chat scroll. Trying to find what a customer ordered 3 months ago is painful. • No structured product catalog. New customers ask "what do you sell?" and you send the same 20 photos every time. • You're working 24/7 because customers DM at all hours. • Disputes are hard to resolve — it's your word against the buyer's. • When WhatsApp updates its business policies, you're at risk of account suspension. • You can't grow your business beyond your phone's attention span.